PIN Billing (G0023/G0024) turns documented navigation work into collectible revenue.

RiskAssist tracks time, consent, eligibility, documentation, billing, and collections so clinics can make PIN work visible, auditable, and reimbursable.

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85 %+

PIN Claim Collections

Strong collections on submitted PIN claims. 

>$ 200 K

Collections per clinic

Auto captured from navigation activity

3 + yrs

Live PIN Program

In clinic workflows over multiple billing cycles 

Monthly 83

Cycles

Navigation converted

Key features

Built by Risk Assist to track PIN work, support consent, improve collections, and give clinics real visibility into navigation capacity and performance.

Lean PIN Widget Integration

  • Integrates without disrupting Navigation workflows
  • Minimal IT lift
  • Works on its own OR inside Clinical-i

Automated Time & Activity Logging

  • Tracks navigator time across billable work categories
  • Auto-logs PIN activities for billing and audit support
  • Makes previously less visible navigator work measurable.

CMS G0023/24 Compliance

  • Structured to meet Medicare billing guidelines
  • Supports documentation, consent, renewals, and audit trails
  • Runs alongside CCM without giving one up for the other.

Revenue Visibility

  • Trackable metrics on billable hours and revenue generated
  • Helps prove ROI and plan navigator capacity
  • Upwards of 80% collections and paid claims

Navigator Work Visibility & Capacity Planning

  • Makes navigator work visible —helping clinics understand workload, plan staffing
  • Shows what navigators are doing across work categories
  • Supports capacity planning and operational decisions

Streamlined Approval & Submission

  • Built to improve collections without overloading staff.
  • Supports efficient review and claims submission workflows
  • Complete analytics broken by department, sub-department, role etc
Security & Trust

Secure, Compliant, and Auditable

 RiskAssist MD is built for the modern clinic:

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Fully HIPAA-compliant communication
Persistent logs & read receipts for every message
Role-based access control
Secure infrastructure ensuring robust data protection
Security & Trust

Key features

 RiskAssist MD is built for the modern clinic:

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Fully HIPAA-compliant communication
Role-based access control
Persistent logs & read receipts for every message
Secure infrastructure ensuring robust data protection