Call Management

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OVERVIEW

Call Management is an AI driven “always on” technology that handles both incoming and outgoing calls. Linked straight to your EMR/PM, the technology makes it far more efficient to manage clinic communication. 

And it creates an optimal experience for both your patients as well as your referrers.

 

  • Empower your clinic with technology that manages calls, messaging, video/audio calling in a single platform connected to your EMR and PM.
  • Reduce “double” work and problems that stem from lack of EMR/PM connectivity. 
  • Solve the one patient – provider challenge that costs the clinic the most.
  • Bill for E&M time with on the fly, HD video and audio calling with a secure and easy no downloads experience.
  • Connect patients with the appropriate staff consistently, with smart routing based on your rules.
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HIGHLIGHTS

  • The platform enables “smart” patient call intake, and call handling.
  • Use only one number for everything, your mainline.
  • Our web-based system administration is simple and centralized.
  • Accessible anywhere and on any device – desktop, tablet, mobile.
  • Multi-level auto attendants frustrate patients – try our simple AI driven approach.
  • Support patient care with “team” communication, tasks, and reminders, so everyone is in the loop.
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BENEFITS

  • Makes it easy for referrers to reach you, shows that you care.
  • Simplifies the process for both patients and staff.
  • Saves FTE to reduce cost.
  • Adds E&M and CCM revenue.
  • Builds trust and improves patient outcomes.

A customizable solution that puts you in control, and healthcare first.

ALL Features
recall-and-reminders

Recall & Reminders

Be aware of “adverse events”;
notify and engage patients
electronically

result-notification

Results Notification

Automatically notify patients of
test results; no staff FTE

clinical-i

Clinical-i

Pre-Screen, qualify, and manage
patients in advanced therapies

call

Call Management

AI driven call management solution

State-of-the-art and innovative healthcare technology that works. Making it easier for the  clinics to deliver care, easier for the patients to receive it, and keeping it simple for everyone.

By InPracSys © 2024.
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