Call Management
Call Management
OVERVIEW
Call Management is an AI driven “always on” technology that handles both incoming and outgoing calls. Linked straight to your EMR/PM, the technology makes it far more efficient to manage clinic communication.
And it creates an optimal experience for both your patients as well as your referrers.
- Empower your clinic with technology that manages calls, messaging, video/audio calling in a single platform connected to your EMR and PM.
- Reduce “double” work and problems that stem from lack of EMR/PM connectivity.
- Solve the one patient – provider challenge that costs the clinic the most.
- Bill for E&M time with on the fly, HD video and audio calling with a secure and easy no downloads experience.
- Connect patients with the appropriate staff consistently, with smart routing based on your rules.
HIGHLIGHTS
- The platform enables “smart” patient call intake, and call handling.
- Use only one number for everything, your mainline.
- Our web-based system administration is simple and centralized.
- Accessible anywhere and on any device – desktop, tablet, mobile.
- Multi-level auto attendants frustrate patients – try our simple AI driven approach.
- Support patient care with “team” communication, tasks, and reminders, so everyone is in the loop.
BENEFITS
- Makes it easy for referrers to reach you, shows that you care.
- Simplifies the process for both patients and staff.
- Saves FTE to reduce cost.
- Adds E&M and CCM revenue.
- Builds trust and improves patient outcomes.
A customizable solution that puts you in control, and healthcare first.
ALL Features
Recall & Reminders
Be aware of “adverse events”;
notify and engage patients
electronically
Results Notification
Automatically notify patients of
test results; no staff FTE
Clinical-i
Pre-Screen, qualify, and manage
patients in advanced therapies
Call Management
AI driven call management solution